The wildfire plan puts the worst of a mid-2000s spruce budworm wave in the Pineview area, with impacts easing after 2014. What remains for a roofer is dead wood overhead. One hole with solid decking around it can be patched the same week. A slope that has been patched in several spots, with granules gone and the deck unsure, should move to Pineview replacement. Nobody has published a count of Pineview roofs damaged by that outbreak. Do not let a quote invent one.
Two slopes, two winters
This pocket is in the south-hill snow zone, the higher design pressure, because it is not Valleyview or Dallas. One face of the house can still be a summer-heat face and the other a shaded snow face. Photograph both if you can do it from the ground. A repair prescribed from the sunny side only will miss an eave trough of ice on the back. The City's Pineview Valley Community Association boundary map is the way to be sure you are not actually on an Aberdeen or Sahali street. The hub links that directory.
One hole is a patch, a row of holes is a deck question
If you can see a single dark spot under one limb, mark it and keep the repair small, provided the wood around it is firm. If the same slope has several old patches, ask the roofer to sound the deck between them. Branches rarely hit only the shingle you noticed. They hit a band under the dead top. A metal roof with an open seam belongs on Pineview metal, not on a shingle patch. A dent that did not open the panel may be cosmetic. Someone has to stand on the roof to tell those apart. A filtered photo will not.
For water coming in, call (236) 836-0303 and say Pineview Valley plus whether a branch is still in contact with the covering.