Say the neighbourhood, whether water is coming in right now, and whether the building is a house or a multi-unit roof. Those three facts decide the kind of visit. You do not need a diagnosis. You do need a place.
A person may pick up. If not, an automated assistant will ask for your name, number, and a short description. It will not give a price or a time of arrival. Calls to this number may be recorded, which the privacy page explains in plain language. For a fire, a collapse, or danger to a person, call 911. Kamloops Fire Rescue is not the roof repair desk. The City lists career halls and two on-call halls for fire and rescue only.
Where the work is done
The service area is the City of Kamloops neighbourhoods with pages on this site, plus Pinantan Lake as the one nearby community outside the city. Sun Peaks and Chase are farther and are not booked from a page that does not exist. Heffley Creek is inside Kamloops and does not have its own roofing page. If the house is there, say Heffley when you call.
There is no counter to visit and no mailing address printed, because none has been supplied for publication. Do not send payment information by the form. The form collects your name, phone, an optional email, a postal code or neighbourhood, a short description, and a consent checkbox.
Straight answers
Do you publish office hours?
No. Hours are not posted because a staffed shop is not what this site is. When you call, a person may answer, or an automated assistant may take your details. Neither result is tied to a published clock on this page.
Where is the office?
There is no street address on this site. The roof is looked at on the property. Directions you give are for the house with the leak, not for a showroom.